How to Save Your Gmail Chat History
This article explains how to save your Gmail Chat history.
How to Turn On Google Chat History
Google saves your conversations in Gmail Chats by default. Here's how to turn this feature on and off for inidivdual conversations.
In a web browser, go to your Gmail inbox and select the Chat tab.
The Chat tab highlighted in Gmail
Choose a chat conversation in the left sidebar, then select the person's name at the top to open a dropdown menu.
Name dropdown highlighted in Gmail Chat
Select Turn on history.
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If you see Turn off history instead, chat history is already turned on.
Turn on history highlighted in Gmail Chat
It should change to Turn off history, indicating that your chat history is being saved.
Turn off history highlighted in Gmail Chat
The steps are a little different if you're chatting in the small chat window.
To open the conversation in a small chat window, select the Open in Pop-up icon next to the conversation or in the upper-right corner.
Open in a Pop-up icon highlighted in Gmail Chat
Select the three dots in the upper-right corner of the chat window.
Three dot menu highlighted in the Gmail Chat window
Select Turn on history. If you see Turn off history instead, chat history is already turned on.
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Turn off history highlighted in a Gmail Chat window
What Happens When I Turn Off Gmail Chat History?
If history is disabled, messages may disappear before the intended recipient reads them. Also, if one party disables the history feature, Google won't save the conversation. However, if a user is accessing the chat through a different client, their client may be able to save the chat history despite disabling the Google Chats history setting.
How to Archive Gmail Chat Conversations
If you don't want to delete your chats, you can hide them and view them later. Open the chat conversation, select the person's name at the top (or the three-dot menu in the small chat window) and select Hide conversation.
Hide conversation highlighted in Gmail Chat
The conversation will disappear from your list. When you start a new Gmail Chat conversation, your old chats will still be visible.
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